Terms of Service for Tweener

Introduction

These Terms of Service ("Terms") govern your use of Tweener, a multi-sport rating platform that tracks player ratings across multiple sports including Tennis, Beach Tennis, Padel, and Pickleball (the "Service"), operated by Tweener Inc ("Company," "we," "our," or "us").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access the Service.

Acceptance of Terms

By creating an account, accessing, or using Tweener, you:

• Confirm that you are at least 13 years of age
• Agree to comply with these Terms and our Privacy Policy
• Represent that you have the legal authority to enter into this agreement
• Acknowledge that you have read and understood these Terms

Description of Service

Tweener is a social sports platform that provides:

• Rating Systems: Advanced rating calculations for multiple sports
• Match Management: Recording, confirming, and tracking match results
• Social Features: Following other players, creating groups, and activity feeds
• Open Play Organization: Creating and joining casual games
• Location Services: Finding nearby players and games
• AI-Enhanced Features: Personalized match commentary and welcome messages

Account Registration and Security

Account Requirements

To use certain features of the Service, you must:

• Provide accurate, complete, and current information
• Maintain and update your account information
• Keep your login credentials secure and confidential
• Be responsible for all activities under your account

Account Security

You are responsible for:

• Safeguarding your password and account access
• Notifying us immediately of any unauthorized use
• All activities that occur under your account
• Ensuring your contact information is current

Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms or our community guidelines
• You provide false or misleading information
• Your account is inactive for an extended period
• We determine termination is necessary to protect the Service or other users

User Conduct and Content

Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You will not:

Prohibited Activities:

• Violate any applicable laws or regulations
• Harass, abuse, or harm other users
• Submit false match results or manipulate ratings
• Use the Service for commercial purposes without permission
• Attempt to gain unauthorized access to accounts or systems
• Interfere with or disrupt the Service's operation
• Use automated tools to access the Service without permission

Content Standards:

• Keep content appropriate and respectful
• Do not share inappropriate, offensive, or harmful content
• Respect intellectual property rights
• Do not impersonate others or create fake accounts
• Comply with community guidelines and sports etiquette

User-Generated Content

• Your Content: You retain ownership of content you submit, but grant us a license to use it as necessary to provide the Service.
• Content License: By submitting content, you grant Tweener a worldwide, royalty-free license to use, copy, modify, distribute, and display your content in connection with the Service.
• Content Responsibility: You are solely responsible for your content and must ensure you have the right to share it.
• Content Removal: We reserve the right to remove content that violates these Terms or is otherwise objectionable.

Match Results and Rating System

Match Confirmation System

• All match results must be confirmed by participants before ratings are updated
• False or manipulated match results may result in account suspension
• Disputed matches will be reviewed and may be rejected if consensus cannot be reached
• Rating calculations use established sports rating algorithms

Rating Integrity

Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy, incorporated by reference, explains how we collect, use, and protect your information when you use the Service.

Third-Party Services

Our Service integrates with third-party services including:

• Firebase Authentication
• Google Maps and Places API
• Google Cloud Storage
• Social media authentication (Google, Apple, Facebook)
• AI services for content generation

Your use of these services is subject to their respective terms and privacy policies.

Intellectual Property Rights

Our Rights

The Service, including its design, functionality, and content, is protected by intellectual property laws. We retain all rights not expressly granted to you.

Your Rights

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.

Restrictions

You may not:

• Copy, modify, or reverse engineer the Service
• Use our trademarks or branding without permission
• Create derivative works based on the Service
• Remove or alter any proprietary notices

Disclaimers and Limitations

Service Availability

• The Service is provided "as is" without warranties of any kind
• We do not guarantee uninterrupted or error-free operation
• We may modify, suspend, or discontinue features at any time
• Rating calculations are provided for entertainment and may not reflect actual skill level

Limitation of Liability

User Disputes

• Disputes between users must be resolved independently
• We are not responsible for conflicts arising from matches or social interactions
• Users participate in activities at their own risk and responsibility

Indemnification

You agree to indemnify and hold harmless Tweener Inc, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

• Your use of the Service
• Your violation of these Terms
• Your infringement of third-party rights
• Content you submit or share

Modification of Terms

We may modify these Terms at any time by:

• Posting updated Terms in the app
• Providing notice of material changes
• Updating the "Last Updated" date

Continued use of the Service after changes constitutes acceptance of the modified Terms.

Termination

By You

You may terminate your account at any time by:

• Using account deletion features in the app
• Contacting us at support@tweener.club

By Us

We may terminate or suspend your access immediately for:

• Violation of these Terms
• Fraudulent or illegal activity
• Extended periods of inactivity
• Protection of the Service or other users

Effect of Termination

Upon termination:

• Your right to use the Service ceases immediately
• We may delete your account and associated data
• Certain provisions of these Terms survive termination

Governing Law and Dispute Resolution

Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Dispute Resolution

• Informal Resolution: We encourage resolving disputes through direct communication. Contact us at support@tweener.club.
• Binding Arbitration: If informal resolution fails, disputes will be resolved through binding arbitration under the American Arbitration Association rules.
• Class Action Waiver: You agree to resolve disputes individually and waive the right to participate in class actions.
• Jurisdiction: Any legal proceedings must be brought in the federal or state courts located in Los Angeles County, California.

Miscellaneous

Severability

If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect.

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tweener Inc.

Assignment

We may assign these Terms without notice. You may not assign your rights under these Terms.

No Waiver

Our failure to enforce any provision does not constitute a waiver of that provision.

Special Provisions

AI-Generated Content

Location Services

Location features require your consent and can be disabled in your device settings. Location data is used only for game organization and discovery features.

Community Guidelines

All users must follow our community guidelines, which emphasize:

• Respectful communication
• Fair play and sportsmanship
• Accurate match reporting
• Inclusive and welcoming behavior

Beta Features

Some features may be in beta or testing phases. These features are provided "as is" and may be modified or removed without notice.

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Last Updated: May 16th, 2026

By using Tweener, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.